3.7 /5 Rate Your Experience
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30 days Learn More
Monetizable
At Callie's online gift shop, the focus is on providing exceptional, handcrafted products sourced from independent artisans and small businesses. This emphasis on supporting smaller enterprises and offering one-of-a-kind items differentiates Callie's from other online gift retailers. In addition to their unique product selection, they offer gift-giving services like gift wrapping and personalized messages, making it a convenient choice for customers.
At Callie's online gift shop, the focus is on providing exceptional, handcrafted products sourced from independent artisans and small businesses. This emphasis on supporting smaller enterprises and offering one-of-a-kind items differentiates Callie's from other online gift retailers. In addition to their unique product selection, they offer gift-giving services like gift wrapping and personalized messages, making it a convenient choice for customers.
Callie offers a 30-day return policy, allowing customers to return items within 30 days of receipt for a refund or exchange. This policy is designed to ensure customer satisfaction, especially when purchasing personalized items that may not meet expectations. To initiate a return, customers must visit the Callie website and navigate to the returns section, where they can fill out a return request form. Once the request is approved, customers will receive instructions on how to send the item back.
One common complaint about Callie's return policy is the exclusion of certain personalized items from being returned. Since many products are custom-made, they may not be eligible for a refund unless there is a defect or error in the personalization. This can be frustrating for customers who are unhappy with their purchase but are unable to return it due to these restrictions.
Another pain point is the time it takes to process returns. Customers have reported delays in receiving their refunds, which can be inconvenient, especially if they are waiting for the funds to make another purchase. Callie advises customers to allow up to two weeks for the return to be processed and the refund to be issued, but this timeline can sometimes be extended during busy periods.
To avoid issues with returns, customers are encouraged to double-check personalization details before placing an order. This includes verifying spelling, dates, and any other custom elements. If a mistake is made, contacting Callie's customer service as soon as possible can sometimes result in a resolution before the item is shipped.
Overall, while Callie's return policy is fairly standard, the nature of personalized products means that customers should be extra cautious when ordering. Understanding the limitations and potential delays can help set realistic expectations and ensure a smoother shopping experience.
Shutterfly is perfect for photo books and personalized gifts. If Callie doesn't have what you need, Shutterfly's wide range of custom photo products might just do the trick.
Zazzle offers a huge selection of customizable products. From t-shirts to mugs, if Callie's options aren't enough, Zazzle's got you covered.
For a wide variety of personalized gifts, Personalization Mall is a great alternative. They offer everything from engraved jewelry to custom home decor.
Temu is a great place for unique and personalized gifts. If Callie doesn't have what you're looking for, Temu's diverse selection might have it.
The Knot is ideal for wedding-related gifts and favors. If you're planning a wedding and Callie doesn't have what you need, The Knot is worth checking out.
Callie offers a 30-day return policy for most items. Personalized items may have restrictions unless there's a defect.
To return an item, visit Callie's returns page, fill out the return request form, and follow the provided instructions.
Personalized items can only be returned if there's a defect or error in the personalization. Check details before ordering.
Refunds can take up to two weeks to process after the return is received. Delays may occur during busy periods.
You can contact Callie customer service through their support page or by calling 1-800-123-4567.
3.7 /5
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Reviews 6 reviews
I ordered two backpacks for the granddaughter's school and I got a super small. They are ridiculously small those do not work to take things to school.
When I received it it was broke
Poor customer service, only received 1 earrings & was told I only ordered 1 earring. Description clearly shows earrings with a s! That’s plural! I’m sending them back & never using them again. Spend over 200$ with them, obviously customer satisfaction means nothing to them.
Very disappointed in the workmanship of this product! Writing on rabbit is off center, the face is off center, Monograms on feet very poorly done. Overall, i wish i could return these items, for a full refund. Never order from Callie again!!! Will let my friends know also!!!!!
I ordered a seem ripper from you weeks ago and still have not received it. It was to have Dee engraved on it
Can’t tell the difference between the stones. They all look the same.
