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Fashiongo is your go-to for wholesale fashion. It's like a treasure trove of trendy clothes and accessories, perfect for boutique owners or anyone looking to buy in bulk. You can find everything from chic dresses to stylish handbags.
Fashiongo offers a 30-day return policy, which is fairly standard in the industry. This means that from the date you receive your order, you have 30 days to initiate a return if you're not satisfied with your purchase. The process is straightforward: you need to log into your account, navigate to the orders section, and select the items you wish to return. Once you've submitted your return request, you'll receive instructions on how to send the items back.
One common complaint about Fashiongo's return policy is the requirement for items to be in their original condition. This means they must be unworn, unwashed, and with all original tags attached. For some customers, this can be a bit of a hassle, especially if they have already tried on the items. Additionally, the return shipping costs are typically the responsibility of the customer, which can add up, especially for larger orders.
Another pain point is the processing time for refunds. While Fashiongo aims to process returns quickly, it can sometimes take up to two weeks for the refund to appear in your account. This delay can be frustrating for customers who are eager to get their money back. To avoid any issues, it's important to keep all return tracking information until your refund is confirmed.
For those looking to cancel an order, Fashiongo allows cancellations only if the order has not yet been processed. This means you need to act quickly if you change your mind after placing an order. Once an order is processed, it cannot be canceled, and you would need to wait to receive the items and then initiate a return.
Overall, while Fashiongo's return policy is fairly standard, it's important for customers to be aware of the conditions and potential costs involved. By understanding the policy details and acting promptly, you can ensure a smoother return experience.
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Fashiongo offers a 30-day return policy. Items must be in original condition with tags attached, and return shipping is typically the customer's responsibility.
To return an item, log into your Fashiongo account, go to your orders, and select the items you wish to return. Follow the instructions provided for shipping the items back.
You can cancel your Fashiongo order only if it has not yet been processed. Once processed, you will need to wait for delivery and then initiate a return.
Refunds from Fashiongo can take up to two weeks to process after they receive your returned items. Keep your return tracking information until the refund is confirmed.
Typically, Fashiongo does not cover return shipping costs. Customers are responsible for the cost of returning items unless otherwise specified.
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