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Faxon Firearms is your go-to for high-quality gun barrels and firearm parts. Whether you're building a new rifle or upgrading your current setup, they've got the precision parts you need.
Faxon Firearms offers a 30-day return policy, allowing customers to return products within 30 days of purchase. This policy is applicable to most items, provided they are in new, unused condition and include all original packaging and accessories. Customers must initiate the return process by contacting Faxon Firearms' customer service to obtain a Return Merchandise Authorization (RMA) number, which is required for processing the return.
One common complaint among customers is the requirement for items to be in 'new, unused condition,' which can be subjective and lead to disputes if the product shows any signs of use. Additionally, customers are responsible for return shipping costs unless the return is due to an error on the part of Faxon Firearms, such as receiving the wrong item or a defective product. This can be a pain point for customers who feel they should not bear the cost of returning a product that did not meet their expectations.
Refunds are typically processed within 7-10 business days after the returned item is received and inspected by Faxon Firearms. The refund will be issued to the original payment method. However, some customers have reported delays in receiving their refunds, which can be frustrating, especially if they are waiting for the funds to make another purchase.
To avoid issues, customers are advised to carefully inspect their orders upon receipt and contact customer service immediately if there are any discrepancies or defects. Keeping all original packaging and documentation can also help facilitate a smoother return process. For those looking to exchange an item, the process involves returning the original item and placing a new order for the desired product, which can be inconvenient for some.
Overall, while Faxon Firearms' return policy is fairly standard, customers should be aware of the conditions and potential costs involved in returning items. Being proactive and communicating clearly with customer service can help mitigate some of the common issues associated with returns.
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Faxon Firearms offers a 30-day return policy for most items, provided they are in new, unused condition with all original packaging.
To return a product, contact Faxon Firearms' customer service to obtain an RMA number and follow the return instructions provided.
Customers are responsible for return shipping costs unless the return is due to an error by Faxon Firearms, such as a wrong or defective item.
Refunds are typically processed within 7-10 business days after the returned item is received and inspected.
Exchanges involve returning the original item and placing a new order for the desired product.
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