Flattered

Flattered Return Policy Explained

Flattered offers a 30-day return policy, allowing customers to return items within 30 days of receiving their order. This policy is designed to ensure customer satisfaction by providing ample time to decide if the purchase meets their expectations. To initiate a return, customers must ensure that the items are unworn, in their original packaging, and accompanied by the original receipt or proof of purchase.

The return process at Flattered is straightforward. Customers can visit the returns page on their website to start the process. They will need to fill out a return form and print a return label. Once the items are received and inspected by Flattered, a refund will be processed to the original payment method. It is important to note that the cost of return shipping may be deducted from the refund, depending on the location and reason for return.

Common complaints regarding Flattered's return policy often revolve around the cost of return shipping, which can be a deterrent for some customers. Additionally, some customers have reported delays in receiving their refunds, which can be frustrating. To avoid these issues, it is recommended to carefully read the return instructions and ensure all requirements are met before sending back the items.

For customers who wish to exchange an item, Flattered suggests placing a new order for the desired item and returning the original item for a refund. This process ensures that the desired item is in stock and can be shipped promptly. Overall, while Flattered's return policy is generally customer-friendly, being aware of the potential costs and following the outlined steps can help ensure a smooth return experience.