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Flooret is a company that specializes in luxury vinyl flooring. Flooret offers high-quality products that are durable, waterproof, and easy to install. Flooret's vinyl flooring comes in a variety of styles, colors, and textures, and can mimic the look of natural materials such as wood, stone, or marble. Flooret's vinyl flooring is also environmentally friendly, as it is made from recycled materials and does not contain harmful chemicals. Flooret's mission is to provide customers with beautiful, affordable, and sustainable flooring solutions for their homes or businesses.
Flooret is a company that specializes in luxury vinyl flooring. Flooret offers high-quality products that are durable, waterproof, and easy to install. Flooret's vinyl flooring comes in a variety of styles, colors, and textures, and can mimic the look of natural materials such as wood, stone, or marble. Flooret's vinyl flooring is also environmentally friendly, as it is made from recycled materials and does not contain harmful chemicals. Flooret's mission is to provide customers with beautiful, affordable, and sustainable flooring solutions for their homes or businesses.
Flooret offers a 30-day return policy, allowing customers to return products within 30 days of receipt. This policy is designed to ensure customer satisfaction, giving buyers the opportunity to evaluate their purchase and decide if it meets their needs. To initiate a return, customers must contact Flooret's customer service to obtain a return authorization. Once authorized, the product must be returned in its original condition and packaging.
One common complaint about Flooret's return policy is the requirement for the product to be in its original condition. This can be challenging for customers who have already installed the flooring and then decide it doesn't meet their expectations. Additionally, customers are responsible for return shipping costs, which can be significant given the weight and size of flooring products.
Another pain point is the restocking fee that may apply to some returns. This fee can be a surprise to customers who were not aware of it at the time of purchase. To avoid these issues, it's important for customers to thoroughly review the product details and sample the flooring before making a full purchase.
For those looking to cancel an order, it's crucial to act quickly. Orders can only be canceled before they are shipped. Once an order is in transit, it must be processed as a return. This can be inconvenient for customers who change their minds after placing an order.
Overall, while Flooret's return policy is fairly standard for the industry, customers should be aware of the conditions and potential costs involved. By understanding the policy details and planning accordingly, customers can minimize any potential issues and ensure a smooth return process.
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Flooret offers a 30-day return policy. Products must be returned in their original condition and packaging, and customers are responsible for return shipping costs.
You can contact Flooret's customer service through their contact page at https://www.flooret.com/pages/contact or by calling 800-700-8122.
You can check your order status by visiting https://www.flooret.com/account/orders and logging into your account.
Yes, Flooret may charge a restocking fee for some returns. It's important to review their return policy details before making a purchase.
Once an order has been shipped, it cannot be canceled. You will need to process it as a return instead.
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