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Golfballs is your go-to spot for all things golf. From personalized golf balls to clubs and apparel, they have everything you need to up your game or find the perfect gift for a golf enthusiast.
Golfballs offers a 30-day return policy, allowing customers to return most items within 30 days of purchase for a refund or exchange. This policy applies to products that are in new and unused condition, with all original packaging and tags intact. Personalized items, however, may not be eligible for returns unless there is a defect or error in the customization.
To initiate a return, customers can visit the Golfballs website and navigate to the returns page. Here, they will find detailed instructions on how to proceed with their return, including how to print a return shipping label. It's important to note that return shipping costs may be the responsibility of the customer unless the return is due to an error on the part of Golfballs.
One common complaint among customers is the exclusion of personalized items from the return policy. While this is standard practice in the industry, it can be frustrating for those who are unhappy with their custom orders. Additionally, some customers have reported delays in processing refunds, which can take up to two weeks after the returned item is received.
For those looking to cancel an order, it's best to act quickly. Orders can only be canceled before they are processed and shipped. Once an order has been shipped, it must go through the standard return process. Customers are encouraged to contact customer service as soon as possible if they wish to cancel an order.
Overall, while the return policy at Golfballs is fairly standard, customers should be aware of the limitations regarding personalized items and potential delays in refund processing. By understanding these aspects, customers can better navigate the return process and manage their expectations.
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Golfballs offers a 30-day return policy for most items, excluding personalized products unless there's a defect or error.
To return an item, visit the Golfballs returns page for instructions and to print a return shipping label. Return shipping costs may apply.
Orders can be canceled before processing and shipping. Contact customer service immediately if you wish to cancel.
Personalized items are generally non-returnable unless there's a defect or error in customization.
Refunds may take up to two weeks to process after the returned item is received by Golfballs.
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