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Guardian Bikes is all about making biking safe and fun for kids. They offer innovative bikes with unique safety features, perfect for young riders. If you're looking for a bike that prioritizes safety without compromising on style, this is the place to check out.
Guardian Bikes offers a 30-day return policy, allowing customers to return their bikes if they are not completely satisfied. This policy is designed to give customers peace of mind when purchasing a bike, knowing they have the option to return it if it doesn't meet their expectations. The process is straightforward: customers need to contact Guardian Bikes' customer service to initiate a return, and the bike must be in new, unused condition with all original packaging and accessories included.
One common complaint about the return policy is the requirement for the bike to be in new condition. This can be challenging for customers who have used the bike and then decide it doesn't fit their needs. Additionally, customers are responsible for return shipping costs, which can be a deterrent for some. It's important to carefully consider the bike's size and features before making a purchase to avoid these potential issues.
To make the return process smoother, Guardian Bikes provides detailed instructions on their website. Customers are advised to keep the original packaging and to contact customer service promptly if they decide to return the bike. The company also offers exchanges, which can be a good option for those who find the bike isn't the right fit but still want to purchase from Guardian Bikes.
Overall, while the 30-day return policy is fairly standard in the industry, customers should be aware of the conditions and potential costs involved. By understanding the policy and planning accordingly, customers can ensure a positive experience with Guardian Bikes, whether they keep the bike or decide to return it.
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Guardian Bikes offers a 30-day return policy for bikes in new, unused condition. Customers must contact customer service to initiate a return.
You can contact Guardian Bikes' customer service through their contact page at https://www.guardianbikes.com/pages/contact or by calling 855-482-7433.
Check out Guardian Bikes' sale page at https://www.guardianbikes.com/collections/sale for the latest deals and discounts.
Yes, Guardian Bikes offers exchanges. Contact their customer service to arrange an exchange if the bike isn't the right fit.
Yes, customers are responsible for return shipping costs when returning a bike to Guardian Bikes.
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Awful experience trying to exchange a defective bike. They keep trying to get me to take it to a bike shop to get a defective chain and wheel fixed.
