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Loci is a brand of sustainable footwear that combines style and comfort with environmental responsibility. Loci shoes are made from recycled materials such as plastic bottles, bamboo and rubber, and are designed to be breathable, lightweight and durable. Loci aims to reduce the environmental impact of the fashion industry by creating shoes that are vegan, biodegradable and carbon neutral. Loci also supports social causes by donating a percentage of its profits to various charities around the world.
Loci is a brand of sustainable footwear that combines style and comfort with environmental responsibility. Loci shoes are made from recycled materials such as plastic bottles, bamboo and rubber, and are designed to be breathable, lightweight and durable. Loci aims to reduce the environmental impact of the fashion industry by creating shoes that are vegan, biodegradable and carbon neutral. Loci also supports social causes by donating a percentage of its profits to various charities around the world.
Loci offers a 30-day return policy, allowing customers to return their purchases if they are not completely satisfied. This policy is fairly standard in the retail industry, providing a reasonable window for customers to decide if the product meets their expectations. To initiate a return, customers need to visit the Loci website and navigate to the returns page, where they can fill out a return request form. Once the request is approved, customers will receive instructions on how to send the product back.
One common complaint about Loci's return policy is the requirement for the product to be in its original condition, unworn, and with all tags attached. This can be a pain point for customers who may have worn the shoes briefly and found them uncomfortable. Additionally, customers are responsible for the return shipping costs unless the product is defective or incorrect, which can be a deterrent for some.
Another issue some customers face is the processing time for returns. While Loci aims to process returns quickly, it can take up to 10 business days for the refund to be issued once the returned item is received. This delay can be frustrating for customers who are waiting for their money back. To avoid any issues, it's recommended that customers keep their return tracking information until the refund is processed.
For exchanges, Loci does not offer a direct exchange process. Customers need to return the unwanted item and place a new order for the desired product. This can be inconvenient for those who simply want a different size or color. However, Loci's customer service team is available to assist with any questions or concerns regarding the return process, ensuring that customers have support throughout the experience.
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Loci offers a 30-day return policy for unworn items in their original condition. Customers are responsible for return shipping costs unless the item is defective.
To return an item, visit Loci's returns page, fill out the return request form, and follow the instructions provided once your request is approved.
Loci does not offer direct exchanges. Customers need to return the unwanted item and place a new order for the desired product.
Once Loci receives the returned item, it can take up to 10 business days to process the refund.
Customers are responsible for return shipping costs unless the product is defective or incorrect.
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