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Mac of All Trades is your go-to for refurbished Apple products. Whether you're looking for a MacBook, iPhone, or iPad, they offer quality devices at a fraction of the cost of new ones.
Mac of All Trades offers a 14-day return policy for most of its products. This means that from the date you receive your item, you have 14 days to initiate a return if you're not satisfied. The process is straightforward: you need to contact their customer service to get a Return Merchandise Authorization (RMA) number. Once you have the RMA, you can send the product back, ensuring it's in the same condition as when you received it.
One common complaint about the return policy is the relatively short window of 14 days, which some customers find insufficient to fully evaluate their purchase. Additionally, customers are responsible for the return shipping costs unless the item was defective or the wrong product was sent. This can be a deterrent for some buyers who are unsure about their purchase.
Another point to note is that the original shipping charges are non-refundable. This means that if you decide to return a product, you won't get back the money you spent on shipping it to you. This is a standard practice among many online retailers, but it's something to keep in mind when making a purchase.
For those who receive a defective product, Mac of All Trades is generally accommodating. They will cover the return shipping costs and offer a replacement or a full refund. However, it's crucial to report any issues as soon as possible to ensure a smooth return process.
In summary, while the return policy at Mac of All Trades is fairly standard, the short return window and the responsibility for return shipping costs are potential pain points. Customers are advised to thoroughly check their purchases upon arrival and to be prompt in initiating any returns.
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Mac of All Trades offers a 14-day return policy. Customers must initiate a return within 14 days of receiving their product.
Customers are responsible for return shipping costs unless the item is defective or the wrong product was sent.
You can contact Mac of All Trades customer service through their support page or by calling 800-581-8987.
Yes, you can return a product within 14 days if you change your mind, but you will be responsible for the return shipping costs.
No, original shipping charges are non-refundable when returning a product to Mac of All Trades.
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