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30 days Learn More
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Nood is your go-to for at-home hair removal solutions. They offer devices that make it easy to get salon-like results without leaving your house. Perfect for anyone looking to save time and money on hair removal.
Nood offers a straightforward 30-day return policy, allowing customers to return products if they are not satisfied. This period gives users ample time to test the product and decide if it meets their expectations. To initiate a return, customers need to visit the Nood website and navigate to the returns section, where they can fill out a return request form. Once the request is approved, customers will receive instructions on how to send the product back.
One common complaint about Nood's return policy is the requirement for the product to be in its original condition. This means that if the product shows signs of use beyond initial testing, the return might be denied. Customers are advised to keep all original packaging and accessories to ensure a smooth return process. Additionally, the cost of return shipping is typically the responsibility of the customer, which can be a point of frustration for some.
Another pain point is the processing time for refunds. After the product is returned, it can take several business days for the refund to be processed and appear in the customer's account. This delay can be inconvenient for those who are counting on the funds being returned quickly. To avoid issues, customers should ensure they follow all return instructions carefully and keep track of their return shipment with a tracking number.
For those who wish to cancel an order before it is shipped, Nood provides an option to do so through their customer service page. However, once an order has been processed and shipped, it cannot be canceled, and the customer will need to wait to receive the product before initiating a return. This policy is standard among many online retailers but can be a source of frustration for customers who change their minds shortly after placing an order.
Overall, while Nood's return policy is generally customer-friendly, it is important for customers to be aware of the conditions and potential costs involved. By understanding the policy details and planning accordingly, customers can minimize any inconvenience and ensure a satisfactory shopping experience.
 
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Nood offers a 30-day return policy for their products. Customers can return items within this period if they are not satisfied, provided the products are in original condition.
To return a product, visit Nood's website and fill out the return request form in the returns section. Follow the instructions provided to send the product back.
Orders can be canceled before they are shipped by contacting Nood's customer service. Once shipped, orders cannot be canceled, but they can be returned after delivery.
Customers are typically responsible for the cost of return shipping unless the return is due to a defect or error on Nood's part.
Refunds are processed after the returned product is received and inspected. It may take several business days for the refund to appear in your account.
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They say in their ads- "Try Nood for 90 days. If you've still got hair to spare, we'll hook you up with a full refund, no strings attached." What they don't tell you until you want to utilize the guarantee is that the "90 Days" starts the day you order the item and not the day you finally receive it in the mail. Deceptive advertising!