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Olive & Piper is your go-to for chic and affordable jewelry. They offer a wide range of trendy pieces, from statement earrings to delicate necklaces, perfect for any occasion.
Olive & Piper offers a 30-day return policy, allowing customers to return items within 30 days of purchase for a refund or exchange. This policy applies to most items, provided they are in their original condition and packaging. Customers appreciate the flexibility of this policy, especially when purchasing gifts or trying out new styles.
To initiate a return, customers can visit the Olive & Piper returns page and follow the instructions provided. The process is straightforward, requiring customers to fill out a return form and ship the items back to the company. It's important to note that return shipping costs are typically the responsibility of the customer, which can be a point of contention for some.
One common complaint is the time it takes to process returns and issue refunds. While Olive & Piper aims to process returns promptly, it can take several days for the refund to appear in the customer's account, depending on their bank or credit card provider. Customers are advised to keep track of their return shipment and contact customer service if there are any delays.
Another issue some customers face is the exclusion of final sale items from the return policy. These items cannot be returned or exchanged, which can be disappointing if the product doesn't meet expectations. To avoid this, customers should carefully review product descriptions and ensure they are comfortable with the purchase before finalizing it.
Overall, Olive & Piper's return policy is designed to be customer-friendly, but it's essential for shoppers to be aware of the details and any potential limitations. By understanding the policy, customers can make informed decisions and enjoy a smooth shopping experience.
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Olive & Piper offers a 30-day return policy for most items, allowing returns for a refund or exchange if the items are in original condition.
To return an item, visit the Olive & Piper returns page, fill out the return form, and ship the item back. Return shipping costs are typically the customer's responsibility.
No, final sale items cannot be returned or exchanged. Be sure to review product descriptions carefully before purchasing.
Return processing times can vary, but it may take several days for a refund to appear in your account, depending on your bank or credit card provider.
No, Olive & Piper does not typically offer free return shipping. Customers are responsible for return shipping costs.
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