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Olly is your go-to for fun and tasty vitamins and supplements. They make it easy to get your daily nutrients with gummies and powders that are as delicious as they are effective.
Olly offers a straightforward return policy, allowing customers to return products within 30 days of purchase. This policy is designed to ensure customer satisfaction, giving you the flexibility to try their products with the assurance that you can return them if they don't meet your expectations. To initiate a return, customers are encouraged to visit the Olly website and navigate to the returns section, where they can find detailed instructions on how to proceed.
One common complaint among customers is the requirement that products must be unopened and in their original packaging to qualify for a return. This can be a point of frustration for those who have tried the product and found it unsatisfactory. Additionally, customers are responsible for the return shipping costs, which can be a deterrent for some, especially if the product is low-cost.
To make the return process smoother, Olly provides a customer service contact number and an online form for inquiries. However, some users have reported delays in response times, which can add to the frustration of the return process. It's advisable to keep all purchase receipts and order confirmations handy, as these will be required to process the return.
For those looking to cancel an order, Olly recommends contacting their customer service as soon as possible. If the order has not yet been processed, they may be able to cancel it without any issues. However, once an order has been shipped, the standard return process will apply. This means you will need to wait for the product to arrive and then initiate a return.
Overall, while Olly's return policy is fairly standard, the key to a smooth experience is understanding the requirements and acting promptly. Keeping track of your order status and maintaining open communication with customer service can help mitigate some of the common issues faced by customers.
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Olly allows returns within 30 days of purchase, provided the products are unopened and in their original packaging. Customers are responsible for return shipping costs.
You can contact Olly customer service through their website's contact page or by calling 1-844-655-5933.
You can check your Olly order status by logging into your account on their website and navigating to the 'My Orders' section.
No, Olly does not offer free shipping on returns. Customers are responsible for the cost of return shipping.
You can attempt to cancel your Olly order by contacting customer service immediately. If the order hasn't been processed, they may be able to cancel it.
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