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Percival is your go-to for stylish menswear with a twist. They offer unique, high-quality clothing that stands out, perfect for anyone looking to add some flair to their wardrobe.
Percival offers a 30-day return policy, allowing customers to return items within 30 days of purchase for a refund or exchange. This policy applies to most items, provided they are returned in their original condition, unworn, and with all tags attached. Customers are responsible for the return shipping costs unless the item is faulty or incorrect.
To initiate a return, customers need to visit the Percival website and navigate to the returns page. Here, they can fill out a return request form, providing details about the order and the reason for the return. Once the request is approved, customers will receive instructions on how to send the item back.
One common complaint about Percival's return policy is the responsibility of return shipping costs, which can be a deterrent for some customers. Additionally, the requirement for items to be in perfect condition with tags attached can be a challenge if the item was a gift or if the tags were removed prematurely.
Another pain point is the processing time for returns, which can take up to 14 days from the time the item is received by Percival. This delay can be frustrating for customers who are waiting for a refund or exchange. To avoid issues, customers are advised to keep their return tracking information until the return is processed.
Overall, while Percival's return policy is fairly standard, customers should be aware of the conditions and potential costs involved. For a smoother experience, it's recommended to carefully read the return instructions and ensure all criteria are met before sending items back.
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Percival offers a 30-day return policy for most items, provided they are in original condition with tags attached. Customers are responsible for return shipping costs.
To return an item, visit Percival's returns page, fill out the return request form, and follow the instructions provided for sending the item back.
Percival does not offer free returns. Customers are responsible for the cost of return shipping unless the item is faulty or incorrect.
Returns at Percival can take up to 14 days to process from the time the item is received. Customers should keep their return tracking information until the process is complete.
Yes, Percival allows exchanges within the 30-day return period, provided the item is in original condition with tags attached.
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