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Swag is a platform that helps businesses create and distribute branded merchandise to their customers, employees, or prospects. Swag offers a curated selection of high-quality products, such as apparel, accessories, drinkware, bags, and tech items, that can be customized with logos, colors, and designs. Swag also handles the fulfillment, shipping, and inventory management of the orders, making it easy and convenient for businesses to send swag to anyone, anywhere. Swag.com helps businesses boost their brand awareness, loyalty, and engagement with swag that people actually want and use.
Swag is a platform that helps businesses create and distribute branded merchandise to their customers, employees, or prospects. Swag offers a curated selection of high-quality products, such as apparel, accessories, drinkware, bags, and tech items, that can be customized with logos, colors, and designs. Swag also handles the fulfillment, shipping, and inventory management of the orders, making it easy and convenient for businesses to send swag to anyone, anywhere. Swag.com helps businesses boost their brand awareness, loyalty, and engagement with swag that people actually want and use.
Swag offers a 30-day return policy for most of its products, allowing customers to return items within this period if they are not satisfied. The process is straightforward: customers need to initiate a return request through the Swag website, where they can fill out a form detailing the reason for the return. Once the request is approved, Swag provides a return shipping label, making it easy for customers to send back the items.
However, there are some exceptions to this policy. Customized or personalized items may not be eligible for returns unless there is a defect or error in the order. This is a common pain point for customers who may have ordered the wrong size or color, as they might not be able to return these items. It's important for customers to double-check their orders before finalizing them to avoid such issues.
Another aspect to consider is the condition of the returned items. Swag requires that all returned products be in their original condition, unused, and with all original packaging and tags intact. Failure to meet these conditions might result in the return being rejected or a restocking fee being applied. Customers have expressed frustration when their returns are not accepted due to minor issues with packaging or product condition.
For refunds, Swag processes them within a few business days after receiving the returned items. The refund is typically issued to the original payment method, but the time it takes to reflect in the customer's account can vary depending on the bank or credit card issuer. Customers should be aware that shipping fees are generally non-refundable, which can be a disappointment for those who paid a significant amount for expedited shipping.
Overall, while Swag's return policy is fairly standard, customers should be mindful of the exceptions and conditions to ensure a smooth return experience. Reading the return policy thoroughly and contacting customer service for any clarifications can help avoid common pitfalls and ensure satisfaction with the return process.
Custom Ink is a great place to get personalized apparel and accessories. They offer a wide range of products and have an easy-to-use design tool for creating custom items.
4imprint specializes in promotional products and corporate gifts. They have a huge selection and often run promotions, making it a good alternative for bulk orders.
Vistaprint is known for its business cards, but they also offer a variety of custom marketing materials and promotional products at competitive prices.
Promo Direct offers a wide range of promotional items and custom products. They are known for their fast shipping and competitive pricing.
Discount Mugs is a go-to for affordable custom drinkware and promotional items. They often have sales and discounts, making them a budget-friendly option.
Swag offers a 30-day return policy for most items, but customized products may not be eligible for returns unless defective.
To return an item, initiate a return request on Swag's website, and follow the instructions provided for shipping the item back.
Customized items are generally non-returnable unless there is a defect or error in the order.
Refunds are processed within a few business days after Swag receives the returned items, but bank processing times may vary.
Shipping fees are typically non-refundable, so customers should consider this when placing orders.
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