3.4 /5 Rate Your Experience
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30 days Learn More
Monetizable
Owners Brett and Jonathan founded The Farmers Dog because they believed that big box store dog food just wasn’t living up to the quality they needed for one of their own dogs, Jada. They had adopted Jada as a puppy and Jada was never healthy. Once they switched their dog over to a fresh food diet, Jada’s health quickly returned. They decided to share their passion for high quality dog food with the rest of the continental United States. The Farmers Dog currently ships food to the contiguous 48 states. Their food is shipped freshly cooked and frozen. They offer monthly subscription packages for you and your dog. The Farmers Dog offers sales and discounts throughout the year. They also offer a promotional deal for new customers.
Owners Brett and Jonathan founded The Farmers Dog because they believed that big box store dog food just wasn’t living up to the quality they needed for one of their own dogs, Jada. They had adopted Jada as a puppy and Jada was never healthy. Once they switched their dog over to a fresh food diet, Jada’s health quickly returned. They decided to share their passion for high quality dog food with the rest of the continental United States. The Farmers Dog currently ships food to the contiguous 48 states. Their food is shipped freshly cooked and frozen. They offer monthly subscription packages for you and your dog. The Farmers Dog offers sales and discounts throughout the year. They also offer a promotional deal for new customers.
The Farmer's Dog offers a 30-day return policy, allowing customers to request a refund or adjustment if they are not satisfied with their purchase. This policy is designed to ensure that both the pet and the owner are happy with the product. Customers can initiate a return or cancellation through their account on the website, where they can manage their orders and request changes.
One common complaint about The Farmer's Dog's return policy is the requirement to contact customer service for any adjustments or refunds. While the process is straightforward, some customers find it inconvenient to have to reach out rather than having an automated system. Additionally, because the food is perishable, returns of the actual product are not accepted, which can be a point of frustration for some.
To initiate a return or request a refund, customers should log into their account and navigate to the orders section. From there, they can select the order they wish to adjust and follow the prompts to contact customer service. It's important to note that refunds are typically processed within a few business days, but the exact timing can vary depending on the customer's bank.
Another aspect of the return policy that customers should be aware of is the subscription model. The Farmer's Dog operates on a subscription basis, meaning that customers will receive regular deliveries unless they cancel or adjust their plan. This can lead to unwanted shipments if customers are not careful to manage their subscription settings.
Overall, while The Farmer's Dog's return policy is designed to be customer-friendly, it does require some proactive management on the part of the customer. By understanding the terms and being aware of the subscription model, customers can ensure a smooth experience and make the most of the company's offerings.
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The Farmer's Dog offers a 30-day return policy. Customers can request a refund or adjustment if they are not satisfied with their purchase.
To cancel your subscription, log into your account on The Farmer's Dog website and navigate to the subscription settings to make changes.
Due to the perishable nature of the product, The Farmer's Dog does not accept returns of unused food. However, they offer refunds or adjustments within 30 days.
Refunds are typically processed within a few business days, but the exact timing can vary depending on your bank.
The Farmer's Dog offers a flexible subscription model, allowing you to try their service and adjust or cancel as needed.
3.4 /5
Rate your experience with The Farmer's Dog
Reviews 12 reviews
has diarrea the whole time.
I received an email that you are shipping tommy's food. PLEASE stop the order, I no longer want to receive any more of your products!!Stop the order, it's not his favorite and it is waaay to expensive...THANK YOU Bill Davis
I believed in the advertising on Farmers Dog food ads. I should have ignored them. There return policy has so many rules that it is not possible to get a return if you purchase it at a local store. My dog would not eat one bite of the food. I tried and tried. I just wasted my money. MAKE SURE TO CHECK FARMERS DOG POLICY BEFORE BUYING!!!!! I could have used the money for grocers.
My dog won’t touch it. Served 1/4 Fresh Pet, 1/4 kibble, 1/4 chicken. She ate everything except the Farmers Dog. Second attempted feeding and my dog won’t touch it.
My dog doesn't like the food. Not the chicken, not the pork, and not the beef. Feel free to try it but don't sign up for a subscription. Make sure your dog loves it. I now have a $256 or (56 days worth, not 28) being delivered with no room in my freezer. I have canceled my subscription.
My furbaby does not like THE FARMERS DOG. I have tried to feed him this food and he just doesn't want to eat it after the first feeding He has diarrhea since since he ate one serving.
My dog do not like the food it smells kind of funky. I would like a refund
Unfortunately our dog doesn't care for it at all.
I need to talk with someone in person or just cancel everything
my dog will now eat this food.
Not happy I order some with 60% off within 3 days they hit my account for $122.00 I did not sign anything saying I was to pay $122..00 for anything else. How do they know my dogs even like the food so I am not happy !!!
I haven’t seen any refunds to my credit credit my accountt
