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ThriftBooks

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About ThriftBooks

ThriftBooks is a great spot for book lovers looking to save money. They offer a huge selection of used books at discounted prices, so you can find everything from bestsellers to rare finds without breaking the bank.

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ThriftBooks Return Policy Explained

ThriftBooks offers a 30-day return policy for its customers, which is quite accommodating for those who might change their minds or receive a book that doesn't meet their expectations. The policy allows customers to return items within 30 days of the purchase date for a refund or exchange. However, it's important to note that the item must be in the same condition as when it was received, which means that any new books must remain unopened and unused.

One common complaint among customers is the condition of the books upon arrival. Since ThriftBooks deals primarily in used books, there can be a variance in the quality and condition of the items. While the company strives to provide accurate descriptions, some customers have reported receiving books in worse condition than expected. In such cases, the return policy becomes crucial, allowing customers to address these discrepancies.

To initiate a return, customers need to contact ThriftBooks' customer service through their website. The process involves filling out a form with details about the order and the reason for the return. Once the return is approved, customers are typically responsible for the return shipping costs unless the return is due to an error on ThriftBooks' part, such as receiving the wrong item or a book in a condition significantly different from what was described.

Another aspect to consider is the refund process. Once ThriftBooks receives the returned item, they will process the refund, which can take several business days. Customers should be aware that the refund will be issued to the original payment method, and the time it takes for the refund to appear in the customer's account can vary depending on the bank or credit card issuer.

Overall, while ThriftBooks' return policy is fairly standard, customers should be mindful of the condition requirements and potential shipping costs associated with returns. It's always a good idea to thoroughly check the condition of the books upon arrival and contact customer service promptly if there are any issues.

ThriftBooks Best Alternatives & Competitors

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Amazon

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eBay

eBay is a great place to hunt for rare and used books. You can often find good deals from individual sellers, and sometimes even snag a rare find.

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Barnes & Noble

Barnes & Noble offers a wide range of new books and often has sales and discounts. It's a solid choice if you're looking for the latest releases.

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AbeBooks

AbeBooks specializes in used, rare, and out-of-print books. It's a fantastic resource for collectors or anyone looking for something specific.

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Biblio

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FAQ

ThriftBooks offers a 30-day return policy. Items must be returned in the same condition as received, and customers are responsible for return shipping unless the return is due to an error by ThriftBooks.

To return a book, contact ThriftBooks' customer service through their website to initiate the return process. You'll need to provide order details and the reason for the return.

Yes, ThriftBooks provides refunds for returned items once they receive and process the return. Refunds are issued to the original payment method.

Yes, you can track your order by visiting the 'My Orders' section on the ThriftBooks website and logging into your account.

Yes, you can reach ThriftBooks customer service at 888-979-1408 for assistance with orders and returns.

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Reviews 2 reviews

Very Bad
Phyllis

I was told I could get a refund on a recent purchase. I received a letter in the mail stating such. The book had pages falling out. The title was "When God is Silent".l please process my refund. thank you, phyllis

Great
Leslie venson Baltadonis

Thrift Books takes the time and effort to help you if you need to find a lost or misplaced package, the response from them is quick and professional, I have been buying books from them for quite a while and consider them a quality place to purchase books. will do so again. Thank you Thrift Books