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Vici is your go-to for trendy women's fashion. They offer a wide range of stylish clothing, shoes, and accessories that keep you looking chic without breaking the bank.
Vici offers a 30-day return policy, allowing customers to return items within 30 days of purchase for a refund or store credit. The items must be unworn, unwashed, and in their original condition with tags attached. This policy is quite standard in the fashion retail industry, providing customers with a reasonable timeframe to decide if their purchase meets their expectations.
However, there are some nuances to be aware of. For instance, sale items and certain accessories may be final sale, meaning they are not eligible for returns or exchanges. This can be a point of frustration for some customers who may not notice the final sale designation at the time of purchase. Additionally, the cost of return shipping is typically the responsibility of the customer, which can add an extra expense if the item does not fit or meet expectations.
Another common complaint is the processing time for returns. Once Vici receives the returned item, it can take several days to process the return and issue a refund or store credit. This delay can be inconvenient for customers who are waiting to make another purchase or need the funds returned to their account promptly.
To initiate a return, customers must visit the Vici website and navigate to the returns page. Here, they can fill out a return request form and receive instructions on how to send back their items. It's important to follow these instructions carefully to ensure the return is processed smoothly.
Overall, while Vici's return policy is fairly standard, customers should be mindful of the final sale items and the potential costs associated with return shipping. By understanding these aspects, shoppers can better manage their expectations and have a more satisfying shopping experience with Vici.
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Vici offers a 30-day return policy for unworn and unwashed items with tags attached. Sale items may be final sale and not eligible for return.
To return an item, visit Vici's returns page, fill out the return request form, and follow the provided instructions to send back your items.
No, Vici does not offer free return shipping. Customers are responsible for the cost of return shipping unless otherwise specified.
Some sale items at Vici are final sale and not eligible for return. Be sure to check the product details before purchasing.
Once Vici receives your return, it can take several days to process and issue a refund or store credit.
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