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Yankee Candle is a company that sells candles, fragrances, and accessories for home and personal use. The company was founded in 1969 by Michael Kittredge, who made his first candle from melted crayons. Today, Yankee Candle offers over 200 scents and products, ranging from classic jar candles to car air fresheners. Yankee Candle is known for its high-quality products, customer service, and innovation. The company also supports various charitable causes, such as the Jimmy Fund and the Breast Cancer Research Foundation. Yankee Candle is more than just a candle company; it is a lifestyle brand that helps people create a cozy and relaxing atmosphere in their homes and lives.
Yankee Candle is a company that sells candles, fragrances, and accessories for home and personal use. The company was founded in 1969 by Michael Kittredge, who made his first candle from melted crayons. Today, Yankee Candle offers over 200 scents and products, ranging from classic jar candles to car air fresheners. Yankee Candle is known for its high-quality products, customer service, and innovation. The company also supports various charitable causes, such as the Jimmy Fund and the Breast Cancer Research Foundation. Yankee Candle is more than just a candle company; it is a lifestyle brand that helps people create a cozy and relaxing atmosphere in their homes and lives.
Yankee Candle offers a 30-day return policy, allowing customers to return products if they are not satisfied. This policy applies to most items, provided they are returned in their original condition and packaging. Customers can initiate a return by visiting the returns page on the Yankee Candle website, where they can fill out a return form and receive instructions on how to send back their items.
One common complaint about Yankee Candle's return policy is the requirement for items to be in their original condition. This can be a challenge for customers who have used the product and found it unsatisfactory. Additionally, customers are responsible for return shipping costs unless the item was defective or an error was made in the order. This can be a deterrent for some, as shipping costs can add up, especially for larger orders.
To ensure a smooth return process, customers are advised to keep their receipts and original packaging. If a product is defective or incorrect, Yankee Candle typically covers the return shipping costs. However, customers must contact customer service to arrange this. The process can be time-consuming, and some customers have reported delays in receiving their refunds.
For those looking to exchange an item, Yankee Candle's policy requires customers to return the original item and place a new order. This can be inconvenient, as it involves additional steps and waiting for the refund to process before purchasing the replacement. Despite these challenges, many customers appreciate the 30-day window, which provides ample time to decide if a product meets their expectations.
 
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Yankee Candle offers a 30-day return policy for most items, provided they are in original condition and packaging. Customers are responsible for return shipping costs unless the item is defective.
To return a product, visit the Yankee Candle returns page, fill out the return form, and follow the instructions provided. Ensure the item is in its original condition and packaging.
Yankee Candle covers return shipping costs only if the item is defective or there was an error in the order. Otherwise, customers are responsible for return shipping.
Yankee Candle does not offer direct exchanges. Customers must return the original item and place a new order for the replacement.
Refunds are typically processed within a few weeks after the returned item is received and inspected. Delays can occur, so it's advisable to keep track of your return.
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