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Cariloha is all about bamboo! They offer super soft and eco-friendly bamboo sheets, towels, and clothing. If you're into sustainable living, this is a great place to shop for comfy and green products.
Cariloha offers a 30-day return policy, allowing customers to return or exchange items within 30 days of purchase. This policy applies to most products, provided they are in their original condition and packaging. Customers are encouraged to retain their receipt or proof of purchase to facilitate the return process. The return policy is designed to ensure customer satisfaction, allowing buyers to try out Cariloha's bamboo products with the assurance that they can return them if they are not completely satisfied.
To initiate a return, customers can visit the Cariloha website and navigate to the returns page. Here, they will find detailed instructions on how to proceed with their return. Typically, customers are required to fill out a return form and include it with their returned items. Cariloha recommends using a trackable shipping service to ensure the safe return of products. Once the returned items are received and inspected, Cariloha processes the refund, which is usually credited back to the original payment method within a few business days.
While Cariloha's return policy is generally straightforward, some customers have reported challenges. Common complaints include delays in processing refunds and difficulties in reaching customer service for assistance. Additionally, customers should be aware that certain items, such as final sale products, may not be eligible for return. It's important to review the specific terms and conditions on the Cariloha website to avoid any surprises.
For exchanges, Cariloha offers a similar process. Customers can exchange items for a different size or color, subject to availability. The exchange process is initiated in the same way as returns, and customers are advised to contact Cariloha's customer service if they have any questions or need assistance. Overall, Cariloha's return policy is designed to be customer-friendly, but as with any return process, it's important to follow the guidelines carefully to ensure a smooth experience.
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Cariloha offers a 30-day return policy for most items, allowing returns or exchanges within 30 days of purchase if the items are in original condition.
To return an item, visit Cariloha's returns page, fill out the return form, and send the item back using a trackable shipping service.
Yes, Cariloha allows exchanges for different sizes or colors, subject to availability. Follow the same process as returns to initiate an exchange.
Refunds are typically processed within a few business days after Cariloha receives and inspects the returned items.
Most Cariloha products are returnable, but some items, like final sale products, may not be eligible. Check the specific terms on their website.
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