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EVEREVE is a trendy fashion retailer where you can find stylish clothing and accessories for women. They focus on offering a curated selection of contemporary pieces that are both chic and comfortable.
EVEREVE offers a 30-day return policy, allowing customers to return items within 30 days of purchase for a refund or exchange. The items must be unworn, unwashed, and in their original condition with all tags attached. This policy applies to both in-store and online purchases, providing flexibility for customers who prefer to shop in different ways.
To initiate a return, customers can visit the EVEREVE website and navigate to the returns page. Here, they can follow the instructions to generate a return label if they are returning items by mail. For in-store returns, customers simply need to bring the items and the receipt to any EVEREVE location. Refunds are typically processed within a few business days once the return is received and inspected.
One common complaint among customers is the requirement for items to be in their original condition, which can be challenging if the item was a gift or if the customer has already removed the tags. Additionally, some customers have noted that the return shipping fee is not covered by EVEREVE, which can be a deterrent for those who prefer online shopping. However, the option to return items in-store without any additional cost is a convenient alternative.
Another point of concern is the processing time for refunds, which can vary depending on the payment method used. Credit card refunds may take several days to appear on the customer's statement, leading to some frustration. Despite these issues, many customers appreciate the straightforward return process and the ability to exchange items for a different size or style, which helps ensure satisfaction with their purchase.
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EVEREVE offers a 30-day return policy for unworn and unwashed items with tags attached. Returns can be made in-store or by mail.
To return an item, visit the EVEREVE returns page to generate a return label for mail returns, or bring the item and receipt to any EVEREVE store.
EVEREVE does not cover return shipping costs for mail returns, but in-store returns are free of charge.
Refunds are typically processed within a few business days after the return is received and inspected, but may take longer to appear on your statement.
Yes, EVEREVE allows exchanges for a different size or style within the 30-day return period, provided the item is in original condition.
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