3.3 /5 Rate Your Experience
N/A
30 days Learn More
Monetizable
Kuiu is your go-to for high-performance hunting gear. They offer everything from lightweight jackets to durable backpacks, all designed to keep you comfortable and efficient in the wild.
Kuiu offers a 60-day return policy, allowing customers to return items for a refund or exchange within this period. The process is straightforward: customers need to initiate a return request through the Kuiu website, where they can print a return label. It's important to note that items must be in new, unused condition with all original tags attached to qualify for a return.
One common complaint among customers is the requirement for items to be in pristine condition, which can be challenging if the product was used even minimally. Additionally, customers are responsible for return shipping costs unless the item was defective or an error was made in the order. This can be a pain point for those who are unsure about sizing or fit and need to try on the gear.
Kuiu's policy also specifies that refunds are processed to the original payment method, which can take several business days to reflect in the customer's account. Exchanges are handled as a return and a new purchase, which means customers need to place a new order for the desired item. This can be inconvenient for those who prefer a direct exchange process.
For international customers, the return process can be more cumbersome due to additional shipping costs and potential customs fees. Kuiu advises international customers to contact their customer service for assistance with returns, which can add an extra step to the process.
Overall, while Kuiu's return policy is relatively standard in terms of duration, the conditions and potential costs associated with returns can be a source of frustration for some customers. It's advisable for customers to carefully review product details and sizing information before making a purchase to minimize the need for returns.
If you're into outdoor adventures, REI is a great place to check out. They have a wide range of gear for camping, hiking, and more, plus a generous return policy.
Bass Pro Shops is a haven for outdoor enthusiasts. Whether you're into fishing, hunting, or camping, they've got a huge selection of gear and apparel.
Cabela's offers a massive selection of outdoor gear. From hunting to fishing, they have everything you need for your next adventure.
Sitka Gear is perfect for hunters looking for high-quality, performance-driven apparel. Their gear is designed to keep you comfortable in the toughest conditions.
First Lite specializes in hunting apparel that's both durable and comfortable. They focus on using advanced materials to keep you warm and dry.
Patagonia is known for its sustainable outdoor clothing and gear. They offer everything from jackets to backpacks, all with a focus on environmental responsibility.
Kuiu offers a 60-day return policy for items in new, unused condition with original tags. Customers are responsible for return shipping costs unless the item is defective.
To return an item, visit Kuiu's return page, initiate a return request, and print the return label. Ensure the item is in new condition with tags attached.
Kuiu handles exchanges as a return and new purchase. Customers need to return the original item and place a new order for the desired product.
Refunds are processed to the original payment method and can take several business days to appear in your account after Kuiu receives the returned item.
Yes, international customers can return items, but they should contact Kuiu's customer service for assistance due to potential additional shipping costs and customs fees.
3.3 /5
Rate your experience with Kuiu
Reviews 1 review
I wanted a bigger size of pants not my money back I'm pissed..I buy alot from u
