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Lifepro specializes in at-home fitness and recovery equipment designed to improve mobility, strength, and overall wellness. Their product line includes vibration plates, massage guns, resistance bands, and balance trainers—engineered to support rehabilitation, pain relief, and performance enhancement. Lifepro emphasizes accessibility, offering user-friendly tools backed by lifetime warranties, instructional content, and community support. Ideal for beginners and athletes alike, the brand promotes proactive health through affordable, high-quality gear.
Lifepro specializes in at-home fitness and recovery equipment designed to improve mobility, strength, and overall wellness. Their product line includes vibration plates, massage guns, resistance bands, and balance trainers—engineered to support rehabilitation, pain relief, and performance enhancement. Lifepro emphasizes accessibility, offering user-friendly tools backed by lifetime warranties, instructional content, and community support. Ideal for beginners and athletes alike, the brand promotes proactive health through affordable, high-quality gear.
Shopping with Lifepro means investing in premium fitness and wellness products made to support your health goals. However, if your purchase doesn’t work out as expected, Lifepro offers a clear and customer-friendly return process. Their return policy focuses on flexibility, convenience, and transparency, helping customers feel confident when making a purchase. Here’s everything you need to know about how Lifepro handles returns, refunds, and exchanges.
Lifepro allows customers to return new, unopened items within 30 days of delivery for a full refund. The process is simple and fair:
All items must include original packaging, cords, accessories, and documentation. Once received and inspected, refunds are issued to the original payment method within 2–3 business days.
Currently, Lifepro does not provide direct product exchanges. If you wish to replace an item, the best approach is to return the original order for a refund and place a new order for the product you want. This ensures you receive the correct item quickly and without delays.
Once Lifepro’s Care Specialists have received and checked your returned product, the refund process usually takes 2–3 business days. You’ll be notified by email as soon as your refund is completed. Please note that the time it takes for the funds to appear in your account may differ based on your bank or payment service provider.
Returning an item to Lifepro is straightforward. Follow these steps:
Once your package arrives, Lifepro’s team will inspect it and process your refund promptly.
Lifepro requires proof of purchase to process returns. This can be your order confirmation email or receipt from their website. If you purchased the item through a third-party retailer, you’ll need to contact that seller directly to handle the return.
Returns must be for new, unused, and unopened items. Used or opened products are not eligible for refunds unless they were defective upon arrival or shipped in error. If that’s the case, Lifepro will assist you with a replacement or refund at no cost.
If your return qualifies, Lifepro can issue a prepaid return label for your convenience. For defective or incorrect items, this label is free. For all other returns, the shipping cost will be deducted from your refund amount. Contact their customer service team to request a label before sending anything back.
All Lifepro returns should be shipped to the following address:
Lifepro Fitness LLC
465 Industrial Way W
Eatontown, NJ 07724
Ensure your package is securely sealed and includes all original contents to prevent delays in processing your refund.
Lifepro requires that items be returned with their original packaging and all included accessories. Missing boxes, cords, or manuals may result in a partial refund or rejection of the return. Always keep your packaging intact until you’re sure you’ll be keeping the product.
Lifepro offers several easy ways to reach their customer service team:
Their support team is available to help with returns, refunds, shipping inquiries, and product questions.
Lifepro’s return policy is designed to make your experience smooth and stress-free. With a 30-day return window, full refunds, and a responsive support team, you can shop confidently knowing that help is available if needed. Whether you’re returning a product or seeking assistance, Lifepro prioritizes your satisfaction every step of the way.
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