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McGee & Co is your go-to for chic home decor and furniture. They offer a curated selection of stylish pieces that can transform any space into a designer's dream.
McGee & Co offers a 30-day return policy, allowing customers to return most items within 30 days of receipt. This policy is designed to ensure customer satisfaction, giving buyers the opportunity to evaluate their purchases in their own homes. However, there are some exceptions to this policy, such as final sale items, which cannot be returned or exchanged. Additionally, items must be in their original condition and packaging to qualify for a return.
To initiate a return, customers need to visit the McGee & Co returns page and follow the instructions provided. They will need to provide their order number and email address to start the process. Once the return is approved, customers will receive a return shipping label. It's important to note that the cost of return shipping is typically deducted from the refund amount, which can be a point of frustration for some customers.
One common complaint regarding McGee & Co's return policy is the restocking fee that may apply to certain items. This fee can be unexpected for customers who are not aware of it beforehand. Additionally, the return process can take some time, with refunds typically processed within 5-7 business days after the returned item is received and inspected. This waiting period can be inconvenient for customers who are eager to receive their refunds.
Another pain point is the exclusion of custom or special order items from the return policy. Customers who purchase these items should be aware that they cannot be returned or exchanged, which can be disappointing if the item does not meet their expectations. To avoid such issues, it's advisable for customers to carefully review product details and measurements before making a purchase.
Overall, while McGee & Co's return policy is fairly standard, customers should be mindful of the specific terms and conditions that apply. By understanding the policy in advance, customers can make more informed purchasing decisions and avoid potential frustrations. For those who need assistance, McGee & Co's customer service team is available to help with any questions or concerns regarding returns and refunds.
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McGee & Co offers a 30-day return policy for most items, excluding final sale and custom items. Returns must be in original condition and packaging.
To return an item, visit the McGee & Co returns page, enter your order details, and follow the instructions to receive a return shipping label.
Yes, the cost of return shipping is typically deducted from your refund. Be sure to check the return policy for specific details.
No, custom or special order items cannot be returned or exchanged. It's important to review product details before purchasing.
Refunds are usually processed within 5-7 business days after the returned item is received and inspected.
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