4.0 /5 Rate Your Experience
N/A
30 days Learn More
Monetizable
Shipt is your go-to for getting groceries and essentials delivered right to your door. You can shop from local stores and have everything you need without leaving the house.
Shipt offers a straightforward return policy primarily focused on customer satisfaction. If you encounter any issues with your order, such as missing items, incorrect products, or quality concerns, Shipt encourages you to contact their customer service within 7 days of delivery. They aim to resolve issues promptly, often by offering a refund or a replacement for the affected items.
One common complaint among customers is the limited window for reporting issues, as some may not notice problems immediately. Additionally, since Shipt partners with various local stores, the return process can sometimes be complicated by the policies of the individual retailers. This means that while Shipt may facilitate the return or refund, the final decision might rest with the store from which the items were purchased.
To initiate a return or report an issue, customers can use the Shipt app or website to contact customer service. It's important to have your order details handy, as this will expedite the process. Shipt's customer service is known for being responsive, but during peak times, there might be delays in getting a resolution.
Another pain point is that perishable items, such as fresh produce or dairy, may not always be eligible for returns due to health and safety regulations. In such cases, Shipt typically offers a refund rather than a return. Customers are advised to inspect their orders upon delivery to ensure everything is in order.
Overall, while Shipt's return policy is designed to be customer-friendly, the involvement of third-party retailers can sometimes complicate the process. Customers are encouraged to reach out to Shipt's support team as soon as they notice any issues to ensure a smooth resolution.
If Shipt doesn't deliver in your area, try Instacart. They partner with many local stores to bring groceries and essentials right to your doorstep, often with same-day delivery.
Amazon Fresh is a great alternative for grocery delivery. They offer a wide selection of fresh produce and pantry staples, and you can often get your order the same day if you're a Prime member.
Walmart Grocery is perfect for those who want to shop online and pick up in-store or have their groceries delivered. They offer competitive prices and a wide selection of products.
Target offers same-day delivery through Shipt, but you can also shop directly on their site for a wide range of products, from groceries to home goods, with convenient delivery options.
Kroger's delivery service is a solid choice for grocery shopping. They offer a variety of fresh and packaged goods, and you can choose between delivery or curbside pickup.
Shipt allows customers to report issues with their orders within 7 days of delivery. They typically offer refunds or replacements for incorrect or missing items.
You can contact Shipt customer service through their website or app. They also have a phone line at 205-502-2500 for direct assistance.
Perishable items may not be eligible for returns due to health regulations, but Shipt often provides refunds for such items if there are quality issues.
You can check your Shipt order status by logging into your account on the Shipt website or app and navigating to the 'Orders' section.
Shipt occasionally offers promotions and discounts. It's best to check their website or app for the latest deals and offers.
4.0 /5
Rate your experience with Shipt
No reviews yet — Be the first to share your experience.
