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Sleep Number is all about helping you get the best night's sleep with their adjustable beds and smart mattresses. You can find beds that adjust to your comfort level and track your sleep patterns.
Sleep Number offers a 100-night trial period for their mattresses, allowing customers to test the product in the comfort of their own home. If you're not satisfied within this period, you can initiate a return. However, it's important to note that the return process involves a fee, which can be a point of contention for some customers. The fee covers the cost of mattress pickup and restocking, which some customers feel is an unexpected expense.
To initiate a return, customers need to contact Sleep Number's customer service. The process is straightforward, but it requires coordination for the pickup of the mattress. Some customers have reported delays in scheduling the pickup, which can be frustrating if you're eager to complete the return. Additionally, the refund process can take a few weeks, which is another common complaint.
Aside from mattresses, Sleep Number also sells bedding and accessories, which have a different return policy. These items typically have a 30-day return window, and they must be in new, unused condition to qualify for a refund. Customers should be aware that shipping fees for returning these items are generally not covered by Sleep Number.
Overall, while the 100-night trial is generous, the associated fees and logistics of returning a mattress can be a hassle. Customers are advised to thoroughly read the return policy details on Sleep Number's website to avoid any surprises. If you're considering a return, it's best to keep all original packaging and documentation to ensure a smooth process.
If you're shopping for a mattress, Mattress Firm has a wide selection and often runs promotions. They offer various brands and types, so it's a good place to compare options.
Purple is known for its unique gel grid mattresses that offer great support and comfort. If you're looking for something innovative, check them out.
Casper offers a range of mattresses that are delivered in a box for easy setup. They have a reputation for comfort and customer service.
Tempur-Pedic is famous for its memory foam mattresses that conform to your body. They are a bit pricier but known for quality and durability.
Nectar Sleep offers affordable memory foam mattresses with a generous trial period. It's a great option if you're looking for value and comfort.
Sleep Number offers a 100-night trial for mattresses. If you're not satisfied, you can return it, but a return fee applies.
To return a mattress, contact Sleep Number's customer service to schedule a pickup. Be aware of the return fee and keep all original packaging.
Yes, bedding and accessories can be returned within 30 days if they are in new, unused condition. Shipping fees for returns are not covered.
Refunds can take a few weeks to process after the return is completed. Contact customer service for updates on your refund status.
Yes, there is a return fee for mattresses, which covers pickup and restocking costs. This fee is deducted from your refund.
2.5 /5
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Reviews 2 reviews
They tell you you have 100 days to try the bed, they are refusing to take it back after less than 2 weeks! Stay AWAY!!!
The run around to return a product is ridiculous. Not only did I spend an entire day on the phone but then they wouldn't take it at the store after driving an hour to drop it off. For such an expensive product you would think it would be easier to return items if they aren't for you.
