Temu
Temu
Users' Ratings
3.7 /5 26 reviews
9 (35%)
2 (8%)
2 (8%)
1 (4%)
12 (46%)

Rate your experience with Temu

Very Bad
Great
Users' Reviews
VB
Viola Bigger
Great

great

K
Karen
Very Bad

Most of the time I have had positive experiences. I have had a little trouble getting on the refund sight.

S
Sue
Very Bad

Has been impossible to return an item .

AN
Anonymous
Very Bad

I have found it very to return products at Temu. I can't easily find my orders so I can return them in a timely manner. I have several items I want to return but can't get to the orders page to indicate I want ti return them.

AN
Anonymous
Very Bad

HOW CAN I RETURN THIS BACK FOR A REFUND.

AN
Anonymous
Very Bad

You want to let me return my order.

AN
Anonymous
Very Bad

products not suitable

D
Diane
Very Bad

I want a refund STOP playing with my anger

R
Richard
Very Bad

still trying to use your instructions to print return labels?

AN
Anonymous
Great

the clothes are well designed and whenI am wearing a Temu outfits I always get complements.

R
Rachel
Great

Great products almost always, It's fun shopping with Temu !!!!

LT
Lori Trainer
Average

PLease give me a return lable urgent

P
Pamala
Great

VERY FRIENDLY

AN
Anonymous
Good

Temu has been great, I love 95% of the items that I have gotten from you all. But the other 5% I must return and I'm going to do that today

AN
Anonymous
Very Bad

Impossible to contact a live person

D
Donna
Great

All the shoes were too big

RS
Ruth S Norman
Very Bad

tough time to get someone to understand me.

AN
Anonymous
Great

I have ordered several items from TEMU in the last 9 months or so. I have had mostly good experiences and products up to par. However, I was hospitalized and quite ill for some time after some of the first orders and found the clothing too large. I would like to return the clothing for some refund or credit towards a new order and refund for the damaged product. I am sure based on the always accommodating and pleasure to do business with TEMU, I will have find the same help now that I am back on my feet. PS With all good intentions, I can never try to just browse without ordering something!)

C
cheryl
Great

great service thank you!

AN
Anonymous
Great

love the quality of the shirts

K
Kathy
Very Bad

I returned an awning I purchase thru TEMU. I returned in same box using same inside packing. Refund was denied by vendor saying it was damaged and could not be resold. Unless UPS damaged it, it was in the same packaging as when I received. I do not believe it was returned damaged, they simply did not want to give me a refund. I’ll never shop here again, 2nd 3rd time I’ve bought and items received are always misleading.

H
H
Average

Average.

L
linda
Bad

Why are you telling me you will only refund A FRACTION of what I paid for items I'm returning???

F
Fran
Very Bad

all the clothing is way to large. No use for them. I reeived 12 diamond paintings, I'll keep those,the purple roller came without a handle, order 1 shower curtain set got 4 different ones. Apparently if you look at something it is considered purhased. 3 shower curtains unwanted.. very disappointed and do not want the items mentioned.Needless to say, I will not be ordering from you again. Now how to I geet my money back.

D
Debra
Good

Pants did not fit correctly and material was not up to standards. However I do love Temu. The item just fit correctly.

AN
Anonymous
Great

Always have had good experience with returns and refunds with Temu!