3.7 /5 Rate Your Experience
N/A
30 days Learn More
Monetizable
ThirdLove was founded by former Google employee Heidi Zak in 2013. Zak founded the company based on her own difficulties finding bras that not only fit well, but also looked great. ThirdLove has carved out its reputation amongst lingerie companies for being inclusive and offering more bra sizes than their competitors. To date, ThirdLove offers 78 different bra sizes for their designs. ThirdLove also puts inclusivity first. Their brand stands for body positivity and has stood up for including the trans community in lingerie fashion shows. This has even put them at odds with larger women's lingerie Brands like Victoria's Secret. You can find plenty of ThirdLove sales by checking their website. There are also routine coupon codes that you can find to get even more discounts on their lingerie.
ThirdLove was founded by former Google employee Heidi Zak in 2013. Zak founded the company based on her own difficulties finding bras that not only fit well, but also looked great. ThirdLove has carved out its reputation amongst lingerie companies for being inclusive and offering more bra sizes than their competitors. To date, ThirdLove offers 78 different bra sizes for their designs. ThirdLove also puts inclusivity first. Their brand stands for body positivity and has stood up for including the trans community in lingerie fashion shows. This has even put them at odds with larger women's lingerie Brands like Victoria's Secret. You can find plenty of ThirdLove sales by checking their website. There are also routine coupon codes that you can find to get even more discounts on their lingerie.
ThirdLove offers a 60-day return policy, allowing customers to return or exchange items within this period if they are not satisfied. This generous timeframe gives customers ample opportunity to try on their purchases and decide if they meet their expectations. The process is straightforward: customers can initiate a return through the ThirdLove website by accessing their account and selecting the order they wish to return.
One of the common complaints about ThirdLove's return policy is the requirement that items must be in their original condition, unworn, and with tags attached. This can be a point of frustration for customers who have tried on items and removed tags, only to find that the fit isn't quite right. Additionally, while the return process is generally smooth, some customers have reported delays in receiving their refunds, which can be inconvenient.
Another aspect to consider is that ThirdLove does not cover return shipping costs, which means customers are responsible for the cost of sending items back. This can be a deterrent for some, especially if they are unsure about the fit and need to try multiple sizes. However, ThirdLove does offer exchanges, which can be a cost-effective way to find the right fit without incurring additional shipping fees.
For those looking to cancel an order, it's important to act quickly. ThirdLove processes orders promptly, so cancellations are only possible if the order has not yet been shipped. Customers can contact ThirdLove's customer service for assistance with cancellations. Overall, while the return policy is customer-friendly in terms of time allowed, the associated costs and conditions can be a hurdle for some shoppers.
Victoria's Secret is a go-to for trendy lingerie and sleepwear. If you're looking for something with a bit more flair, they have a wide selection of styles and sizes.
Adore Me offers a subscription service for lingerie, making it easy to refresh your collection regularly. They have a variety of styles and sizes to choose from.
Aerie is known for its comfortable and inclusive lingerie and loungewear. They focus on body positivity and offer a wide range of sizes.
Knix specializes in comfortable, wireless bras and underwear. They focus on innovative designs that prioritize comfort and functionality.
Soma offers a range of bras and panties with a focus on comfort and fit. They have a variety of styles, including options for larger busts.
True & Co is all about comfort and simplicity. They offer a range of bras and underwear designed to fit seamlessly into your wardrobe.
Lively combines style and comfort in their bras and underwear. They offer a range of styles that are both fashionable and functional.
ThirdLove offers a 60-day return policy for items in their original condition. Customers can initiate returns through their account on the ThirdLove website.
No, ThirdLove does not cover return shipping costs. Customers are responsible for the cost of sending items back.
To cancel a ThirdLove order, contact customer service as soon as possible. Cancellations are only possible if the order has not yet been shipped.
Yes, ThirdLove offers exchanges. Customers can initiate an exchange through their account on the ThirdLove website.
Refunds from ThirdLove are typically processed within a few weeks, but some customers have reported delays. It's best to check with customer service for updates.
3.7 /5
Rate your experience with ThirdLove
Reviews 4 reviews
I have tried for over a month to just get a return label so I can exchange my very expensive bra for a smaller size. I was able to "chat" with a stylefit person and she said that I should exchange it for this other size and that she would send the label by mail because I didn't have a printer. Well, finally I got an email that said how to print it. I have tried and tried every way to get a hold of them to change it. Every # hangs up on me and all I get on chat is wanting to find my bra size. Scam?
I can't understand how to get my bra returned. I have tried numerous times to get a shipping label or find out what I need to do to send it back. There is one place that says I returned it. I have it right here with me, and if I would have sent it back, then where is my refund? Today is the 60th day, but I feel I should be granted extra time, simply because it has been a real hassle to try to send it back. What happened to your company phone number??
I returned a package and haven't received my money on my charge card.
Still waiting on refund on order # 8243072 sent back on June 7 th 2023
