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Ulta Beauty is a popular chain of beauty supply stores. The company offers over 25,000 products, including makeup, fragrances, accessories, skin and hair care items. Ulta Beauty’s diverse selection of products spans a wide variety of price ranges, from high-end cosmetics to bargain buys. Many of Ulta’s locations also include in-store salons that offer beauty services and consultations. They generally offer hair, brow, skin, and makeup services, as well as ear piercing. Ulta offers a revolving stream of deals, as well as a free rewards program that allows customers to earn points for every dollar they spend. They also have an app and a newsletter, both of which are great ways to stay up to date on current deals.
Ulta Beauty is a popular chain of beauty supply stores. The company offers over 25,000 products, including makeup, fragrances, accessories, skin and hair care items. Ulta Beauty’s diverse selection of products spans a wide variety of price ranges, from high-end cosmetics to bargain buys. Many of Ulta’s locations also include in-store salons that offer beauty services and consultations. They generally offer hair, brow, skin, and makeup services, as well as ear piercing. Ulta offers a revolving stream of deals, as well as a free rewards program that allows customers to earn points for every dollar they spend. They also have an app and a newsletter, both of which are great ways to stay up to date on current deals.
Ulta Beauty offers a generous return policy, allowing customers to return products within 60 days of purchase. This policy applies to both in-store and online purchases, making it convenient for customers to shop with confidence. If you have your receipt, you can return the item for a full refund to your original payment method. Without a receipt, Ulta will issue store credit for the lowest selling price of the item within the last 90 days.
One common complaint about Ulta's return policy is the requirement for a receipt for a full refund. While store credit is an option without a receipt, some customers find this less desirable. Additionally, items purchased with a gift card will be refunded as store credit, which can be inconvenient for those who prefer cash refunds.
For online returns, Ulta provides a prepaid return label, but the cost of return shipping is deducted from your refund unless the return is due to an error on Ulta's part. This can be a pain point for customers who frequently shop online and may need to return items. However, Ulta does offer the option to return online purchases in-store, which can save on shipping costs.
To initiate a return, customers can visit the Ulta website and navigate to the returns page. Here, they can print a return label and follow the instructions for mailing back the product. Alternatively, customers can bring the item to any Ulta store for a quicker return process. It's important to note that some items, like opened or used products, may be subject to additional scrutiny during the return process, although Ulta generally accepts gently used items.
Overall, Ulta's return policy is customer-friendly, but like any policy, it has its limitations. Customers are encouraged to keep their receipts and be aware of the conditions for online returns to ensure a smooth experience. Understanding these nuances can help avoid potential frustrations and make the return process as seamless as possible.
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Ulta allows returns within 60 days of purchase with a receipt for a full refund. Without a receipt, store credit is issued for the lowest selling price.
Yes, Ulta allows you to return online purchases at any of their store locations, which can save on return shipping costs.
Yes, Ulta deducts the cost of return shipping from your refund unless the return is due to an error on their part.
You can contact Ulta customer service through their website's contact page or by calling 866-983-8582.
Yes, Ulta provides store credit for returns without a receipt, based on the lowest selling price of the item in the last 90 days.
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