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Adanola is your go-to for stylish and comfy activewear. Whether you're hitting the gym or lounging at home, they've got leggings, sports bras, and more to keep you looking chic and feeling great.
Adanola offers a straightforward return policy, allowing customers to return items within 30 days of purchase. This policy applies to most products, provided they are in their original condition, unworn, and with all tags attached. The process is designed to be user-friendly, with customers needing to initiate a return through the Adanola website. Once the return is approved, customers receive a return label to send the item back.
One common complaint among customers is the time it takes to process returns and refunds. While Adanola aims to handle returns promptly, it can take up to 10 business days for the refund to be processed after the item is received. This waiting period can be frustrating for customers who are eager to receive their money back.
Another issue some customers face is the cost of return shipping. Adanola does not cover return shipping fees, which means customers are responsible for these costs unless the item is faulty or incorrect. This can be a deterrent for some, especially if they are unsure about the fit or style of the product.
To ensure a smooth return process, customers are advised to keep their order confirmation and any correspondence with customer service. This documentation can be helpful if there are any discrepancies or delays in the return process. Additionally, customers should track their return shipment to confirm its delivery to Adanola.
For those looking to exchange an item, Adanola currently does not offer direct exchanges. Customers must return the unwanted item and place a new order for the desired product. This can be inconvenient, especially if the item is needed quickly or if there are concerns about stock availability.
Overall, while Adanola's return policy is fairly standard, customers should be aware of the potential costs and time involved in returning items. By understanding the process and preparing accordingly, customers can minimize any inconvenience and ensure a satisfactory shopping experience.
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Adanola allows returns within 30 days of purchase for items in original condition. Customers are responsible for return shipping costs unless the item is faulty.
To return an item, visit Adanola's returns page, initiate the return process, and follow the instructions to send the item back using the provided return label.
Adanola does not offer direct exchanges. Customers must return the unwanted item and place a new order for the desired product.
Refunds are processed within 10 business days after Adanola receives the returned item. The time may vary depending on your bank or payment provider.
Customers are responsible for return shipping costs unless the item is faulty or incorrect. It's recommended to track your return shipment.
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