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About Nike

Did you know that Nike gets its name from the Greek Goddess of victory? However, when the company was first founded in 1964, they were known as Blue Ribbon Sports. Nike has had a long history as a brand. Starting from a small company, Nike has grown into one of the largest sports and athletic brands in the world. They have sponsorship deals in many major sports and offer pro lines in golf and other games.

About Nike

Did you know that Nike gets its name from the Greek Goddess of victory? However, when the company was first founded in 1964, they were known as Blue Ribbon Sports. Nike has had a long history as a brand. Starting from a small company, Nike has grown into one of the largest sports and athletic brands in the world. They have sponsorship deals in many major sports and offer pro lines in golf and other games.

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Nike Return Policy Explained

Nike offers a 30-day return policy for most items, allowing customers to return products for any reason within this period. This policy applies to both online and in-store purchases, making it convenient for customers to shop with confidence. Items must be in their original condition, unworn, and unwashed to qualify for a return. Nike also provides a prepaid return label for online orders, simplifying the return process.

However, there are some exceptions to this policy. Customized products, for instance, are not eligible for returns unless they are defective or damaged upon arrival. Additionally, certain items like gift cards and face masks are non-returnable. It's important for customers to review the specific return conditions for each product category to avoid any inconvenience.

One common complaint among customers is the time it takes to process refunds. While Nike aims to process returns promptly, it can take up to 10 business days for the refund to appear in the customer's account after the return is received. This delay can be frustrating for those expecting a quicker resolution.

Another pain point is the condition of returned items. Nike requires that products be returned in their original packaging with all tags attached. Failure to meet these conditions can result in the return being denied, which can be disappointing for customers who may have inadvertently removed tags or discarded packaging.

For customers looking to exchange items, Nike's policy is to return the original item and place a new order for the desired product. This can be cumbersome for those who prefer a straightforward exchange process. Despite these challenges, Nike's return policy is generally considered fair and customer-friendly, providing a reasonable timeframe for returns and clear guidelines to follow.

Nike Best Alternatives & Competitors

Top Pick
2.5

Adidas

If you're into sportswear, Adidas is a great alternative to Nike. They offer a wide range of athletic shoes and apparel, often with a focus on innovative designs and sustainability.

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4.0

Under Armour

Under Armour is perfect for those who love performance-focused sportswear. They have a great selection of gear designed to enhance your workout experience.

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Puma

Puma offers stylish and comfortable sportswear, making it a solid choice if you're looking for something different from Nike. They often collaborate with designers for unique collections.

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5.0

New Balance

New Balance is known for their comfortable and durable running shoes. If you're a runner, you'll appreciate their focus on quality and performance.

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2.5

Reebok

Reebok is a great spot for fitness enthusiasts. They offer a variety of athletic shoes and apparel, often with a retro twist that sets them apart.

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4.0

Asics

Asics is a top choice for runners, offering shoes that are designed for comfort and support. They also have a range of athletic apparel to complete your workout gear.

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4.0

Skechers

Skechers is known for their comfortable and affordable footwear. If you're looking for casual shoes or walking sneakers, they have plenty of options.

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4.5

Converse

Converse is iconic for their classic Chuck Taylor sneakers. If you're into timeless style, check them out for a range of casual footwear options.

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Fila

Fila offers a mix of retro and modern sportswear. If you're into vintage-inspired looks, they have a great selection of apparel and shoes.

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Lululemon

Lululemon is perfect for yoga and athleisure wear. They offer high-quality leggings, tops, and accessories that are both stylish and functional.

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FAQ

Nike offers a 30-day return policy for most items, allowing returns for any reason within this period. Items must be unworn and unwashed.

To return a Nike product, visit their return page, print a prepaid return label, and send the item back in its original condition.

Customized Nike products can only be returned if they are defective or damaged upon arrival. They are otherwise non-returnable.

Refunds from Nike can take up to 10 business days to process after the return is received. The time may vary based on your bank.

Nike does not offer direct exchanges. Customers need to return the original item and place a new order for the desired product.

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Reviews 5 reviews

Very Bad
Sara Thompson

I ordered Nike boots o. The 0th. They were to have arrived a week later. I got email stating the shipping has been delayed. I called the 21st to cancel since they wouldn’t arrive e by Christmas! They would let me cancel even though they hadn’t been shipped. Ironically, they were shipped the 22nd. Of course not in time for Christening. I received them today. Now I have to send them back at my cost and wait for the refund! I will never order from Nike again.

Very Bad
david

terrible customer service, i ordered several items, i had to return a few because they were the wrong size an then there were a couple that i never got, i had proof i returned the items an they only sent me a partial refund for the items they stated they recieved, never got refunded for items that didnt get,nor did they replace them. called a least a dozen times got a different story each time. will never buy there again and several people i know stated they never got items or refunded either

Very Bad
Jim

I purchased a pair of Nike shoes which after a short time began to squeak. I found not have the original box so forget about returns. I was traveling when I purchased then so who recalls where you bought a pair of shoes. So I'll toss them and will NEVER buy another Nike product again.s

Very Bad
Estefana

I have always used Nike shoes and I was very happy with them, up until now! I got a pair of shoes for my birthday that squeaked!! "very loud" after I washed them. I tried all the things that were suggested and no results, so I go to the store they tell me since I have no receipt they send me to call the Nike # and they still can't help me. They were a gift not everyone gets a receipt for all the gifts that they get on their birthday. How uncomfortable is it to ask for a receipt for all my gifts. Needless to say, I will never purchase anything from Nike, especially shoes!! 

Great
Dina

Thanks