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Gymshark is your go-to for stylish and functional workout gear. From leggings to hoodies, they offer a wide range of activewear that’s perfect for both gym sessions and casual wear.
Gymshark offers a 30-day return policy, allowing customers to return items within 30 days of receiving their order. This policy applies to most products, provided they are in their original condition, unworn, and with all tags attached. Customers can initiate a return through the Gymshark website by visiting the returns page and following the instructions to generate a return label.
One common complaint about Gymshark's return policy is the requirement for items to be in pristine condition, which can be challenging if the product was tried on or used even slightly. Additionally, customers are responsible for the cost of return shipping, which can be a deterrent for those who are unsure about their purchase. It's important to note that Gymshark does not offer exchanges; instead, customers must return the item and place a new order.
Refunds are processed within 5-10 business days after the return is received and inspected by Gymshark. The refund is issued to the original payment method, and customers are notified via email once the refund is processed. Some customers have reported delays in receiving their refunds, which can be frustrating, especially if they are waiting to purchase a different size or style.
To avoid issues, customers are advised to carefully review the size guide and product descriptions before making a purchase. If there are any questions or concerns about a product, reaching out to Gymshark's customer service team can provide additional clarity. Overall, while the return process is straightforward, the associated costs and conditions can be a pain point for some shoppers.
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Gymshark offers a 30-day return policy for most items, provided they are in original condition with tags attached. Customers are responsible for return shipping costs.
To return an item, visit Gymshark's returns page, follow the instructions to generate a return label, and send the item back in its original condition.
No, Gymshark does not offer exchanges. Customers must return the item and place a new order for a different size or style.
Refunds are processed within 5-10 business days after Gymshark receives and inspects the returned item. The refund is issued to the original payment method.
Gymshark does not provide a customer service phone number. Customers can contact support through their website's contact page.
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