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30 days Learn More
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Laura Geller is a beauty brand that offers high-quality makeup products for women of all ages and skin types. The brand was founded by Laura Geller, a renowned makeup artist who has worked with celebrities and TV shows. Laura Geller's products are designed to enhance the natural beauty of every woman, with innovative formulas, flattering colors and easy-to-use tools. Laura Geller's website showcases the brand's products, as well as tips, tutorials and reviews from customers and experts. The website also features a loyalty program, a blog and a newsletter that keep customers updated on the latest news and offers from Laura Geller.
Laura Geller is a beauty brand that offers high-quality makeup products for women of all ages and skin types. The brand was founded by Laura Geller, a renowned makeup artist who has worked with celebrities and TV shows. Laura Geller's products are designed to enhance the natural beauty of every woman, with innovative formulas, flattering colors and easy-to-use tools. Laura Geller's website showcases the brand's products, as well as tips, tutorials and reviews from customers and experts. The website also features a loyalty program, a blog and a newsletter that keep customers updated on the latest news and offers from Laura Geller.
Laura Geller offers a 30-day return policy for products purchased directly from their website. This means you have 30 days from the date of purchase to return any items you are not satisfied with. The products must be in their original condition, unused, and in the original packaging to qualify for a refund. It's important to note that the return shipping costs are typically the responsibility of the customer, unless the return is due to an error on the part of Laura Geller, such as receiving the wrong item or a defective product.
To initiate a return, customers need to visit the Laura Geller returns page and follow the instructions provided. This usually involves filling out a return form and obtaining a return authorization number. Once the return is approved, customers can ship the product back to the address provided by Laura Geller. It's recommended to use a trackable shipping method to ensure the package is received by the company.
One common complaint from customers is the responsibility of return shipping costs, which can be a deterrent for those unsure about their purchase. Additionally, some customers have reported delays in processing refunds, which can be frustrating. It's advisable to keep all communication and tracking information until the refund is processed.
For those who received a defective or incorrect item, Laura Geller's customer service is generally responsive and will often cover the return shipping costs. In such cases, contacting customer service directly can expedite the resolution process. Overall, while the return policy is fairly standard, being aware of the conditions and potential costs involved can help manage expectations and ensure a smoother return experience.
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Laura Geller offers a 30-day return policy for products purchased directly from their website. Items must be unused and in original packaging.
To return a product, visit the Laura Geller returns page, fill out the return form, and follow the instructions to ship the item back.
Return shipping costs are typically the customer's responsibility unless the return is due to an error by Laura Geller, such as a wrong or defective item.
Refunds are usually processed within a few weeks after the returned item is received. Delays can occur, so keep tracking information until the refund is complete.
Products purchased from other retailers must be returned to the original place of purchase, as Laura Geller's return policy only applies to items bought directly from their website.
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Reviews 8 reviews
There's is no phone number on the web site that will go through ! 😡
Can't get ahold of anyone to find out the status of my order!!!! NO HELP!!!
I want to return the foundation I purchased for a refund. I am not satisfied with the product. Unable to get thru on the phone number listed.
Dissatisfied with the foundation, it dosen't cover at all, Ive tried it for over a week, still not happy with the product, its almost like powder, I would like to return for a refund.
I canot get a return label, I have tried everything to find it, it is not on my computer, nor a valed phone number
about the time i hit the send button reaalized i ordered thing
I’ve been trying to return 2 items and can’t seem to find order #
I have been trying to return one of the items I purchased following the web site return and all I get is how to get more product. I have also tried calling and the phone number is not working! I have also sent an e-mail message requesting help, but have not gotten a response. This company sounds good but 8 have found that I can't get to speak with anyone or get to return one of the items I ordered. I have kept two of the items, but under the circumstances I would never order again if I am unable to return or speak to someone. This has been a real Hassel. I am also going to put this on Facebook to all of my friends.
