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Maurices is your go-to for trendy women's clothing. From casual wear to chic outfits, they offer a wide range of styles that are both fashionable and affordable. Whether you're looking for a new dress or comfy jeans, Maurices has you covered.
Maurices offers a 30-day return policy, allowing customers to return items within 30 days of purchase for a full refund. This policy applies to both in-store and online purchases, making it convenient for customers to shop with confidence. Items must be in their original condition, unworn, and with tags attached to qualify for a return. Customers can return items by mail or in-store, providing flexibility in how they choose to process their returns.
One common complaint about Maurices' return policy is the requirement for items to be in their original condition. This can be a pain point for customers who may have removed tags or worn the item briefly. Additionally, while the 30-day window is standard, some customers feel it is too short, especially for gifts or items purchased in advance of a special occasion.
Another issue some customers face is the return shipping cost. While in-store returns are free, customers returning items by mail are responsible for the shipping fees, which can be a deterrent for those who do not live near a Maurices store. To mitigate this, customers are encouraged to use the prepaid return label provided with their order, which deducts a flat fee from the refund amount.
For exchanges, Maurices does not offer direct exchanges through mail. Customers must return the item and place a new order for the desired size or color. This can be inconvenient for those who need a quick exchange, as it requires waiting for the return to be processed before receiving the new item.
Overall, while Maurices' return policy is straightforward, customers should be aware of the conditions and potential costs associated with returns. By understanding these details, shoppers can better plan their purchases and avoid any unexpected issues.
 
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Maurices offers a 30-day return policy for items in their original condition, with tags attached. Returns can be made in-store or by mail.
You can return items to Maurices either in-store or by mail. For mail returns, use the prepaid label provided and note that a shipping fee will be deducted from your refund.
Maurices does not offer direct exchanges by mail. You must return the item and place a new order for the desired size or color.
You can contact Maurices customer service through their website's contact page or by calling 866-977-1542.
Maurices' deals and clearance items can be found on their website under the 'Sale' section.
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I love Silver jeans because they really fit my body shape!