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Chico's is your go-to for stylish women's clothing and accessories. They offer everything from chic tops to elegant dresses, perfect for updating your wardrobe with the latest trends.
Chico's offers a generous 60-day return policy, allowing customers to return items for a refund or exchange within 60 days of purchase. This policy applies to both in-store and online purchases, making it convenient for customers to shop with confidence. To initiate a return, customers can visit the Chico's website and navigate to the returns page, where they can print a return label and follow the instructions provided.
One common complaint among customers is the requirement that items must be in their original condition, unworn, and with tags attached to be eligible for a return. This can be a pain point for those who may have removed tags or worn the item briefly. Additionally, final sale items are not eligible for returns, which can be disappointing for customers who were unaware of this policy at the time of purchase.
Another issue some customers face is the cost of return shipping. While Chico's provides a prepaid return label, the cost of return shipping is deducted from the refund amount, which can be frustrating for those who expected free returns. However, customers can avoid this fee by returning items to a Chico's store, which is a convenient option for those living near a retail location.
For exchanges, Chico's offers a straightforward process. Customers can exchange items for a different size or color by following the same return process and indicating their preference for an exchange. This flexibility is appreciated by many customers who may have ordered the wrong size or changed their mind about a color.
Overall, while Chico's return policy is generally customer-friendly, it's important for shoppers to be aware of the conditions and potential costs associated with returns. By understanding the policy details, customers can make informed decisions and enjoy a hassle-free shopping experience.
If you're into classic styles like those at Chico's, Talbots is a great alternative. They offer timeless pieces and often have sales that make shopping even more fun.
Loft is perfect if you love Chico's but want something a bit more casual. They have a great selection of everyday wear and often run promotions.
Macy's is a department store with a wide range of brands, including styles similar to Chico's. They frequently offer discounts and have a great return policy.
Nordstrom is a great place to shop if you love Chico's. They carry a variety of brands and styles, and their customer service is top-notch.
J.Crew offers a preppy, classic style that might appeal to Chico's fans. They have a wide selection of clothing and accessories for a polished look.
Chico's offers a 60-day return policy for items in original condition with tags. Final sale items are not eligible for returns.
To return an item, visit Chico's returns page to print a return label and follow the instructions. You can also return items to a Chico's store.
Chico's does not offer free return shipping. The cost of return shipping is deducted from your refund unless you return the item to a store.
Yes, you can exchange items for a different size or color by following the return process and indicating your preference for an exchange.
No, final sale items are not eligible for returns or exchanges at Chico's.
3.8 /5
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Reviews 5 reviews
love the shirt but it was a bit too big. I wish you had more petites
Need to return items for refund
just tried to return a shirt purchased 1 week ago at Outlet in Castle Rock, co. I had receipt and tag, although I had clipped the tag off. Sales clerk said nothing she can do, was rude and said because I had reoved the tag she could not refund, exchange or give store credit. I have been loyal shopper for over 10 years- but no more. And I'm telling all my friends!
Have to return dress I ordered. It isn't what I expected and is too large. Thanks you for refunding the cost.
They are great. Im trying to return something by mail. hard to find correct return Portal.
