I have tried to find the return label and I don't want to pay for a return label. This program isn't helpful at all.

Horrible Return policy - I will NOT be purchasing anything from QVC again.

Ordered a musical Santa candy dish that I loved. Unfortunately, when it arrived it was shattered beyond repair. I called customer service and they offered to replace it at no charge. They did not have the Santa in stock, so they offered a snowman instead. I was very disappointed that the Santa was no longer available but extremely pleased with the level of customer service I received.

Great Service

The one item I want to return did not have a return label in the box

I sent some in for refund weeks ago and have not gotten them

I receive too many packages without a return label>

For over an hour and a half I was "on-hold" waiting for a representative to answer so I could get a return label. Meanwhile I was using up the minutes on my cell. Ended hanging up due to not having enough minutes on my cell. I have requested labels in the past for my orders as I do not have a printer. A company as large as QVC should have policies in place for customers that need the return labels included due to not having accessibility to printers.

Was charged 6.95 on my return. Don't understand why I was also charged the 5.50 that I paid when the item was shipped to me. Seems I've paid for shipping 3 times on an item that only traveled TWICE!!! Total return cost me 12.45. QVC needs to remove the V!!! No longer a value!!

cannot print return label

Unbelievable to try and return something no more business with qvc

order number not on packing slip. trying to exchange for different size (for elderly relative) and cannot get shipping label.

Want the return label back.

I like the bra but it is very small would like to return please.

I have been a QVC customer for years and never had any difficulty with anything. That is so refreshing. Thank you.

I will never buy anything from QVC again product was defective and it is crazy what u have to go through to return

I tried on one boot and it was extremely large on one foot so I am returning the item, although it is a beautiful boot. Very happy with QVC

So cute but so disappointed. I handwashed this dress in cold water and hung to dry - it still shrunk. Must be a size smaller now. Will have to return.

You make it very hard to return an item

i love qvc the products are great but i am missing a candle starry night hurricanes by valerie in white i recieved the batteries cell box but not the candle

Did not fit. Couldn’t get my feet in them.

I had two products that I needed to return.The products came without return labels. It was so inconvenient trying to get a return label sent to me I'm reconsidering shopping w QVC anymore. Not liking the no return labels anymore.....WHY ???

not for me