True Classic

True Classic Return Policy Explained

Shopping online is convenient, but sometimes a shirt doesn’t fit right or a product doesn’t meet your expectations. That’s where the True Classic return policy comes in handy. Known for their comfort-focused tees and everyday essentials, True Classic makes it easy for customers to return, exchange, or get a refund. With a generous 100-day return window and multiple refund options, they’ve created a system that balances customer satisfaction with simple processes.

Whether you’re a first-time buyer or a returning customer, here’s everything you need to know about making returns, exchanges, or cancellations with True Classic.

What Is The Return And Refund Policy For True Classic?

True Classic offers a 100-day return policy from the date of delivery. Customers can choose from a full refund, store credit, or an exchange. However, you’ll be responsible for covering the cost of return shipping. Items must be unworn, unwashed, and in their original condition. Final sale items, which are clearly marked on the product page, are not eligible for return or refund. Refunds are processed to the original payment method once the return is approved.

Does True Classic Offer Exchanges?

Yes, True Classic provides hassle-free exchanges within the 100-day return window. If a shirt doesn’t fit or you want to try a different color, you can request an exchange at no extra cost beyond return shipping. Once your return is received, the system automatically processes a replacement order. You’ll also get an email notification confirming when your new item is on its way.

How Long Does It Take To Get Refund From True Classic?

After True Classic receives your returned product, refunds are usually issued within 3 to 5 business days. For customers outside the U.S., it may take up to 21 business days for the funds to appear in your account, depending on your payment provider. Please note that shipping fees from the original order are non-refundable. The refund amount will only cover the cost of the item(s) you sent back.

How Can You Return An Item To True Classic?

Returning an item is straightforward. To start the process, visit the True Classic return portal and follow these steps:

• Select the item(s) you wish to return or exchange.
• Choose whether you want a refund, store credit, or an exchange.
• Print the return label and package your item securely.
• Ship the item back to True Classic using the provided instructions.

Once the return reaches their warehouse, your refund or exchange will be processed within a few business days.

Can I Return A True Classic Item Without A Receipt?

A physical receipt is not required for returns. Since True Classic operates primarily online, your order details can be verified through the email confirmation or your account order history. As long as the item is eligible under the 100-day policy, you can return it without issue.

Can You Return Used Items To True Classic?

No, items must be unworn and unwashed to qualify for a return. True Classic only accepts returns in new condition to ensure quality for all customers. The only exception is if you receive a defective or damaged item, in which case their support team will assist with a replacement.

Can You Return A True Classic Item Without The Original Box Or Package?

Yes, as long as the item is unworn and in good condition, you can return it without the original packaging. However, securely packaging your return is important to avoid shipping damage. Using the return label and instructions provided by True Classic will help ensure smooth processing.

Does True Classic Accept Return Without Tag?

In most cases, tags should remain attached to the item for a return. However, True Classic emphasizes customer satisfaction with their Perfect Fit, Made to Last Guarantee. If your item doesn’t fit properly or wears too soon, they’ll work with you to provide a replacement, even without the original tag, as long as it’s within the 100-day window.

Can I Return A Gift To True Classic?

Yes, gifts can be returned. If you received a True Classic product as a gift, you can return it for store credit or an exchange. You won’t need the original purchaser’s payment information, but you will need details about the order to process the return. This allows gift recipients to find something that works better for them.

How To Contact True Classic?

If you have questions about your return, refund, or exchange, True Classic’s support team is ready to help. You can reach them by email at [email protected]. Their customer service is responsive and ensures that issues such as damaged items, defective products, or refund delays are resolved quickly.

The Bottom Line

The True Classic return policy is designed to make shopping stress-free, offering a 100-day guarantee with refund, exchange, and store credit options. While customers cover return shipping, the process itself is simple and fast. With a focus on customer satisfaction and a guarantee rooted in quality, True Classic ensures that every purchase feels risk-free. Whether you’re sending back a shirt that doesn’t fit or exchanging for a new style, the policy gives you confidence in every order.