cannot access my trip or my account no matter what i do. Dreadful app. Dreadful website. So complicated. Utter waste of time. Am phoning customer service to cancel my reservation.

I was owed a $50 refund due to a home owner breaking the contract 5 days before a month's booking. Every time I contacted VRBO I was given a different story and never received the money. Beware, they use a third party to refund money and the whole thing is shady.