I just bought a variety pack of cookies that is dated 10/24/2023. The cookies are rock hard and stale. Must not have been sealed properly. I have purchased these in the past and they were soft and very flavorful. Can I return these cookies with my receipt or is this a lesson learned not to purchase these again?

I was told to call Walmart customer care at 1800 - 925 -6278. When I called a man from Pakistan was on the other end.

tire returns suck, takes over 7 days

Your process is truly just a fraud. I returned the product. Did not get a replacement or my refund and it seems your system is designed to not allow me to speak to someone and to add insult to injury. I have to charge my credit card to get help. I will never shop online with Walmart again

Very disappointed with how Walmart handled my return the product was returned. I never received the promised replacement or my refund and your computer customer service keeps going around and around but does not answer my question or initiate a refund

Tried to exchange clothing that I received as a Christmas present. After waiting about 30 minutes I was informed without a receipt or the card that was utilized to purchase the items I could not exchange them. Seriously, the giver is supposed to attach the receipt to the present. This is the most ridiculous thing I have ever heard of.

i always keep a extra ink for printer i got wrong one color and a black. i ordered right ones and got them yesterday i order everything on line i do not have a receipt and the store i would go to had the shooting and is closed what do i do

i bought Propane tank last week dont remember exact day got it hone and got no gas to come out went back to wal mart today and was told could not exchange for another tank. i think tank is defective. Manager told me she has been with Wal Mart for 26 yurs and she would not let me swap out. so I had to exchane my full tank and exchane it for $20 dollars.

I would like to know who uses a government ID to purchase anything?? How on earth is this a thing? If I purchase something with cash and just need to exchange a size without a receipt, that should be easy to do... what am I reading Walmart?

I’ve been waiting 4 days for a refund that is pending my acct and still haven’t reviewed it. When I called someone about it they where rude and wouldn’t even give me a chance to talk , I bet if I file a lawsuit against them for the accident that took place in their store I would get better treatment , but unlike their staff I’m not that type of person (ugly) even with the problems that the accident caused I remained nice and didn’t put a suit on them .

Can an item purchased at one store be returned to another store?

I haven't had any issues returning Walmart products. I've always returned them in the store though.